Privacy Policy

This Privacy Policy explains how FlowWriter, a product of Apex Motive ("we", "our", or "us"), collects, uses, stores, and protects your personal information when you use our automation documentation service.

FlowWriter is committed to protecting your privacy and ensuring transparency about how we handle your data. This policy applies to all users of FlowWriter's services.

By using FlowWriter's services, creating an account, or providing us with your personal information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us or deleting your account. Withdrawal of consent may limit your ability to use certain features of our service.

We comply with applicable privacy laws including the Nigeria Data Protection Act (NDPA) 2023, Nigeria Data Protection Regulation (NDPR) 2019, and the General Data Protection Regulation (GDPR) for EU users.

We use your personal information for the following purposes:

• Providing and maintaining FlowWriter's documentation services
• Processing your automation blueprints to generate documentation
• Managing your account and subscription
• Processing payments through our payment provider (Stripe)
• Communicating with you about your account and our services
• Improving our service quality and developing new features
• Ensuring security and preventing fraud

We work with trusted third-party service providers to deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf:

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data is retained while your account is active and you're using our services
• Inactive Accounts: We automatically delete accounts that have been inactive for 3 years, with 30-day advance notice
• User-Deleted Content: Immediately and permanently removed from our systems
• Legal Requirements: Some data may be retained longer if required by law

You can request immediate deletion of your account and all associated data at any time by contacting us.

Under applicable privacy laws (GDPR, NDPA, NDPR), you have the following rights regarding your personal data:

To exercise these rights, contact us at hello@apexmotive.com. We will respond within 30 days of receiving your request.

We only use essential technical cookies that are necessary for the basic functionality of our service, such as:

• Authentication and session management
• Remembering your preferences and settings
• Security and fraud prevention

We do not use any third-party analytics tools, advertising cookies, or tracking pixels.

FlowWriter is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email for significant changes
• Post a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: